Monday… It always comes so soon. Why is it that the weekend is never long enough? Plus, it’s nearly impossible to get through any workday without taking a break or two (but Monday always seems even worse)! To avoid frying your brain with 8 straight hours of tedious work, we want you to take a 10-minute brain break and refresh your focus. Check out our list of five videos that will be sure to give your brain a quick rest during the workday. Continue reading “5 Videos to Cure Your Case of the Mondays”

When it comes to fans, NASCAR fans are in a league of their own. Their commitment is real and they aren’t afraid to show it. We have put together a very entertaining list of five crazy things that a NASCAR fan has done.

Warning: The sights you are about to see may be the result of excessive Bud Light consumption. On your mark… Get set… Go!  Continue reading “5 Crazy Things Only a NASCAR Fan Would Do”

At CarCareCONNECT we believe that subscribing to magazines is one of the best ways to stay up-to-date on the latest news in the automotive industry. With so many auto magazines out there, we know it may be hard to sort through all of them to decide which to actually subscribe to. Our CarCareCONNECT team has put together a list of four magazines to help you stay updated on the latest news in the automotive industry. Continue reading “Four Auto Industry Magazines You Need To Subscribe To”

For auto repair shops, simply recruiting employees is an extremely tough task. But once you finally hire that five-star employee, the hard work has just begun. Retaining employees should be a main focus for small business owners, yet for many auto repair shops this seems to be a major pain point. Continue reading “Employee Turnover: An Auto Shop’s Nightmare”

Virtual reality (VR) has been a hot topic in technology circles for the last year. And it has been for a good reason; VR could totally change how we look at entertainment, work and numerous industries with its fully immersive capabilities. Virtual reality even has the potential to change the way you run your auto repair shop.

Continue reading “Is Virtual Reality in Your Auto Shop’s Future?”

The auto repair industry has more than 250,000 businesses across America. With so many options, do you ever wonder what steps actually lead customers into your auto repair shop? CarCareCONNECT has created the infographic below to map out some of these potential journeys to your auto repair shop.

Continue reading “Customer Journey to the Auto Repair Shop [Infographic]”

Did you know that the auto repair industry is growing at a rate of 3.2% each year and generates more than $64 billion in annual revenue?  Are you also aware that there are more than 562,000 auto professionals in more than 250,000 businesses across America?

Continue reading “The History of Auto Repair in America [Infographic]”

Should mechanics get tipped during the holidays?

When you go out for a fancy dinner do you ever think twice about tipping your server? Unless the service was extremely horrible, it is common courtesy to leave a tip. As a mechanic, do you think that this standard should be the same when you complete a car repair for a customer? Continue reading “‘Tis the Season for Tipping Mechanics”

Customer Retention & Customer Acquisition

Becoming a car owner means you’re also about to become an auto shop customer. The two go hand-in-hand: car owners understand that before too long, their car is going to need maintenance. It’s only normal for someone to want a reliable repair shop to service their car for regular maintenance when needed. Through the years, repair shops have developed a bad reputation for being untrustworthy and taking advantage of customers. Continue reading “Returning Customer or New Customer: Who is More Important?”

Understanding Your Customer

Most car owners typically don’t think about their car’s daily needs or regular maintenance until something breaks. Suddenly, all of their fears and worries come to life and they panic. They begin to think about all that could go wrong including:

Continue reading “Top 5 Things Auto Shops Need To Know About Customers”